Managed IT Packages

We built every managed IT package with security as the foundation.

Instead of adding protection later, our plans are designed with security at the core from day one. Choose a support tier, add optional services, and get IT that fits how your business works — for organizations across the United States.

Find your package →

Security comes standard.

Every plan starts with a security foundation designed to keep your business protected, monitored, and running smoothly. Learn more about our managed IT services.

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RMM

Remotely monitors and manages your devices.

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IT Documentation

Organizes and tracks your IT systems and assets.

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Lifecycle Management

Manages device setup, updates, and replacement.

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Secure Patching & Update Oversight

Keeps your systems updated and secure.

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Next-Gen Antivirus

Helps protect devices from viruses and malware.

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DNS Filtering

Blocks access to known harmful or risky websites.

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Managed Detection & Response (MDR)

Detects and responds to threats. Learn about MDR.

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Behavioral Threat Detection

Identifies unusual behavior and potential threats.

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24/7 SOC Monitoring

Continuously monitors your systems for threats.

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Alert-Driven Response Workflow

Routes confirmed alerts for prompt response.

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Security Awareness Training

Trains your team to recognize and avoid threats.

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Firewall & Wi-Fi Management

Secures and manages your network and connectivity.

Choose your level of IT support.

Every tier includes the security foundation above. Choose the support level that matches how hands-on you want your IT partner to be.

Tier 1

Essentials

Time-and-materials hourly fee for remote and onsite support.
Recommended for:
  • Small teams with simple IT environments
  • Businesses comfortable paying per issue
  • Lower compliance or security requirements
Request Essentials →
Tier 3

Enterprise

Unlimited 24/7/365 live help desk plus priority onsite support.
Recommended for:
  • Teams that need always-available support
  • Businesses with higher security or compliance needs
  • Operations that rely heavily on technology
Request Enterprise →

Final scope, pricing, and response targets for each tier are confirmed in your service agreement. Need help choosing? See how our IT support and help desk works.

Add an extra layer of protection.

Optional add-on services that expand your protection, security, and cloud capabilities.

Managed IT Packages Built Around Your Business

Our packages are built around how your business actually operates — not a one-size-fits-all checklist. Every plan is backed by experienced professionals, proven tools, and proactive management.

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Security-First Design

Every package includes business-grade security tools from day one — not bolted on as an afterthought.

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Scales With Your Business

Start with what you need today and move up a tier as your team grows, your compliance needs deepen, or your risk profile changes.

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Clear, Transparent Pricing

Choose a tier that matches your budget, with clearly defined monthly services and hourly rates — so you know what to expect.

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Expert Support When You Need It

From remote troubleshooting to onsite visits, experienced technicians are available according to your support tier.

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Proactive, Not Reactive

We monitor, patch, and manage your systems continuously — helping catch problems before they become outages or breaches.

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Compliance Support

Packages can be configured to support HIPAA, SOC 2, CMMC, and other framework requirements as part of your broader compliance program.

Ready to Find the Right IT Package?

Talk to DTCloudOn — we'll match you with the right support tier and any add-ons your business needs, with no commitment required.

Request a Free Consultation →